Plans and credits

Vybe charges for AI work in credits. Every plan includes a monthly credit allowance that your whole organization shares, and you can track and cap spending from Settings.

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Plans

Every paid plan includes:

• Unlimited builders and viewers in your organization. There are no per-seat charges.
• All standard integrations.
• Top-ups at any time, at $0.01 per credit.

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What credits are

One credit is worth $0.01, so $1 buys 100 credits. Credits belong to the organization, not to individual people: everyone draws from the same balance. Credits pay for:

• AI model usage. Every time an AI coworker works on something, wherever it works: chats in Vybe, Slack, scheduled tasks and triggers. Building apps uses credits too.
• Image generation.
• People and company search and enrichment.

How much a task costs depends on the model, the effort level and how much work the coworker does. More capable models and higher effort levels cost more. The model picker shows an estimated cost for a typical message when you hover over a model. See AI models. To see what a single reply cost, hover over the reply in a chat and point at the … icon. It shows Credits used for that reply. When you’re building an app on a paid plan, it also shows Credits remaining for your organization.

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The Free plan

The Free plan gives your organization 1,000 credits every month, with no credit card.

• At the start of each monthly period, your free balance refills to 1,000 credits.
• Unused free credits don’t roll over.
• Free organizations can’t buy top-ups. To get more credits, upgrade to a paid plan.

Your refill date shows on Settings → Organization → Subscription (“Free credits refill on …”) and in the message you see when you run out.

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Paid plans

Each month, when your plan renews, its credits are added to your balance. Credits you haven’t used stay in your balance.

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Upgrading from Free

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Changing plans

Owners and Admins can move between paid plans:

1. Go to Settings → Organization → Subscription and click Change plan.
2. Click Upgrade or Downgrade on the plan you want.
3. Review the confirmation and click Confirm and pay.

The change takes effect right away. You’re charged the new plan’s price today and every month from today, and you get the new plan’s credits immediately. Credits you haven’t used stay in your balance. Other members can’t open the Subscription page. If they open the Upgrade your plan dialog on a paid plan, for example from an out-of-credits message, it says “Ask an owner or admin to change it.”

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Buying more credits

Organizations on a paid plan can buy a one-time top-up whenever they need more credits. Your subscription stays as it is.

1. Go to Settings → Organization → Subscription and click Buy Credits.
2. In Buy more credits, drag the slider to choose an amount between $10 (1,000 credits) and $500 (50,000 credits), or click the pencil icon (Edit amount) to type one.
3. Click Continue to checkout.

When your organization runs out, the Out of credits message in chat also has a Buy credits button.

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The Subscription page

Settings → Organization → Subscription is visible to Owners and Admins. It shows:

• Your plan, for example “You’re on the Free plan: $10 of credits every month." or "You're on the $50 / month plan.”, with Upgrade or Change plan.
• Manage subscription (paid plans): opens the billing portal for your payment and billing details.
• Builders and Viewer: how many members of each kind your organization has. Paid plans include unlimited builders and viewers, so these numbers don’t change your price.
• Credits Left: your remaining balance, how much of it you’ve used, and the date credits next refill.
• Usage alerts: see below.
• Buy Credits (paid plans).

If a payment fails, the page says so and offers Update payment method. Your team keeps full access while the payment is retried. If your subscription is cancelled, the page shows the date it ends; after that date you lose access to paid features.

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Usage alerts

Usage alerts send an email when spending or your balance crosses an amount you set. They’re on the Subscription page, under Usage alerts, next to your Current month spend and Current balance. Alerts go to your organization’s Owners and Admins, listed under Notifications go to. A monthly spend alert fires as soon as this month’s spend reaches the amount. A balance floor alert fires when your balance is below the floor, then re-arms once the balance recovers. To remove an alert, click the trash icon next to it. Alerts only send email; they don’t stop any work. To cap spending, set a monthly limit on a coworker (see below).

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The Usage page

Settings → AI → Usage is the usage dashboard, visible to Owners and Admins. On paid plans, Owners and Admins can also reach it from the Credits Left card in the user menu (View usage details).

• Pick a metric: Vybe credits left, Credits spent, Events, Active users, Active agents, Active scheduled tasks or Active triggers.
• Pick a time range: the last hour, 24 hours, 7 days, 30 days, 90 days, or a custom range.
• Split by feature, user, coworker (Agent), app, scheduled task, trigger, model or vendor, and choose how many of the top entries to show. If you use your own gateway, you can also split credits spent and events by Billing source.
• Filter by feature, user, app or model.
• The Breakdown table lists each entry with its credits spent, events, share and trend.

Use it to answer questions like “which coworker spent the most this month?” or “which model are we using most?”.

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When you run out of credits

When your organization’s balance reaches zero, AI work stops until you add credits or your free credits refill:

• Chats in Vybe: the coworker doesn’t reply, and you see Out of credits. On the Free plan the message reads “You’ve used this month’s free credits. Upgrade to keep building, or wait for your free credits to refill on …” with an Upgrade button. On a paid plan it reads “You’ve used all your credits. Upgrade your plan or buy more credits to keep building.” with Buy credits and Upgrade plan.
• Slack: the coworker replies with an “Out of Vybe credits” card (“Out of free Vybe credits” on the Free plan) and an upgrade button instead of doing the work.
• Scheduled tasks and triggers: runs are skipped. They show as Skipped in the coworker’s activity.

Nothing is deleted. Once you have credits again, your coworkers pick up new messages and the next scheduled runs as usual.

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Limiting what a coworker can spend

You can give each coworker its own monthly spending limit, in its Usage & Activity section under Usage. Vybe emails a warning as the coworker approaches the limit. When it reaches the limit, the coworker pauses: chat, Slack, scheduled runs and trigger runs stop until someone raises the limit or the next monthly reset. In chat, you’ll see Agent paused: usage limit reached with a Manage limit button. See Usage and activity for how to set it up.

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Paying for AI with your own gateway

If your organization has its own AI gateway account, an Owner or Admin can connect it in Settings → AI → Models Gateway. On a paid plan, AI model usage is then billed to that account instead of using Vybe credits. On the Free plan, AI work still stops when your free credits run out. Vybe credits still pay for people and company search and enrichment. See Models and gateway.

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Who can manage billing

Owners and Admins can see the Subscription and Usage pages, change plans, buy top-ups from Settings and set up usage alerts. See Members and roles.

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Frequently asked questions