LinkedIn and WhatsApp

Connect your own LinkedIn or WhatsApp account, and an AI coworker can triage your messages, look things up, send replies, and react to new messages with triggers. The coworker always acts as you, through your account.

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Your account, not the coworker’s

The coworker doesn’t get its own LinkedIn profile or WhatsApp number. You connect your account, and everything the coworker does with it happens as you: messages, connection invitations, profile visits, posts, and reactions. The people you contact see you, not a bot.

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Connect an account

You can also connect from a coworker’s Connections → Integrations tab, or while adding a LinkedIn or WhatsApp trigger. Connecting from a coworker’s page gives that coworker access straight away. Anyone in your organization except Guests can connect their own account.

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Give a coworker access

A new account is Private: “Only you can use this connection.” Even then, no coworker can use it until it’s given access. To give a coworker access:

1. Open the coworker and go to Connections → Integrations.
2. Find your account and turn it on. It starts at Read only.
3. To let the coworker send messages or take other actions, change it to Full access, or choose Custom and pick the actions you allow.

A coworker can also ask for access in chat. You’ll see a Grant access to… card with Approve. Only you can give coworkers access to your Private account. You can change the account to Organization in its dialog under Connections, but for a personal LinkedIn or WhatsApp account, Private is usually the right choice.

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What a coworker can do

LinkedIn. Read and triage your messages, look up profiles and connections, search people and companies, send messages and connection invitations, and work with posts, jobs, and the company pages you administer. If your account has Sales Navigator or Recruiter, the coworker can use those features too. WhatsApp. Read your conversations, triage messages, and send replies. Right after you connect, WhatsApp syncs your message history. The coworker can send messages straight away, but it waits for the sync to finish before reading or summarizing older messages. Example prompts:

Go through my LinkedIn inbox and list the messages from the last week that still need a reply. Draft a short answer for each, but don’t send anything.

Find the product leads at Acme on LinkedIn and draft a connection note for each.

Summarize my WhatsApp chat with the Lisbon venue and list any open questions.

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React to new messages

Use a trigger to have the coworker act when something happens on your account, like a new LinkedIn message or a new WhatsApp message.

1. Open the coworker and go to Automations → Triggers.
2. Click Add trigger and pick LinkedIn or WhatsApp.
3. Choose your account and the Event, then write what the coworker should do.
4. Turn the trigger on. New triggers start off.

New LinkedIn message and New WhatsApp message fire for messages you send as well as messages you receive. Add an Only run when… condition to react only to incoming ones.

Only run when the message was sent to me by someone else and asks a question.

See Triggers for every event, conditions, and testing.

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Limits

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Account status and reconnecting

The account shows its status under Connections: Connected, Needs auth, Error, or Needs attention. If it shows anything other than Connected, open the account to see the reason. Only the person who connected the account can reconnect it. Open the account under Connections and use the reconnect button, or Connect again if the connection was removed. To disconnect, open the account and click its disconnect button. Any triggers that use the account are deleted with it.